SWISH · Legal

Terms of service

Last updated: 30 October 2026

1. Who we are

SWISH is a brand of AT Partners, Grote Voort 10, 8041 AM Zwolle, the Netherlands. Email: support@swishteeth.com. These terms apply to every order placed on the SWISH shop.

2. Prices and payment

Prices are shown in your local currency. Shipping costs and any taxes are shown at checkout, before you pay. You pay through the secure checkout with one of the payment methods offered there.

3. Your order

An agreement is made once you receive our order confirmation by email. If a product turns out to be unavailable or a price is clearly wrong, we let you know and refund anything you paid.

4. Refill plan

The refill plan costs US$19.95 a month, or the price shown in your local currency. Each box contains 1 SWISH PASTE and 30 floss tips; every 3rd box also contains 2 brush heads at no extra cost.
Your first box is paid with your order. After that, the monthly price is charged automatically each month on the day your next box is sent.
There is no minimum term. You can skip a box, change the date or cancel at any time from your account or by emailing us. A cancellation applies to the next box that has not yet been shipped.
If we ever change the price or contents of the plan, we tell you by email at least 30 days in advance, and you can cancel before the change applies.

5. Delivery

Delivery times and costs are explained on our shipping page. The risk of loss passes to you once the package is delivered.

6. Returns

You have 30 days to return. Hygiene-sealed products can only be returned unopened. See our returns page for how it works.

7. Warranty

Our products must be fit for normal use. If a product is faulty, you keep the legal warranty rights that apply where you live. Contact us and we will repair, replace or refund it. The warranty does not cover damage from misuse, accidents or normal wear, such as worn brush heads.

8. Using SWISH products

Always follow the instructions on the packaging. SWISH products are cosmetic oral care products and do not replace a visit to your dentist. Stop using a product and talk to your dentist if you experience irritation or discomfort.

9. Liability

Our liability is limited to the amount you paid for the product concerned, except in the case of intent or gross negligence, or where the law does not allow a limit.

10. Content

All text, photos and designs on this website belong to SWISH. Please do not use them without our permission.

11. Complaints and law

Have a complaint? Email us first; we reply within 14 days. Dutch law applies to these terms. This does not take away any mandatory consumer protection you have under the law of the country where you live.